Products are any product or service that you’d like to track in OneFocus. Products are associated with Deals.
To create your Products do the following:
Navigate to Setup > App Setup > CRM > Products
Click the New button
In the Add New Product window enter your product details:
Code = Any code used to remember your product.
Name = Name of your product.
Description = Description of your product.
Price = Price of your product. The price you enter should be based off of the Billing Period. For example, in the screenshot below ProspectVision is $250 per month, but requires an annual term. Payment Terms are not part of Products.
Price Type = Specify if this product has a one-time charge or recurring charge.
Term = Total term of the product.
Once your Product is entered you’ll see it listed on the Product page as shown below.
Adding Products to Deals
Products are added to Deals. Open or create a Deal and click the Add Products button as shown below.
When adding Products to a Deal the system calculates the total of your Products on the bottom left of the Attach Products window (as shown below). If the Total does not match the Deal Amount then a notification icon appears.
If the Product Total does not match the Deal Amount after attaching Products then the system will show another notification. Clicking Yes here will update your Deal Amount to match your Product Total.
Filtering Deals with Product Data
There is a new filter criteria available on the Deals page to help you find only Deals with a Product associated to it.
Within the filter section, you can specify ‘Products’ and conditional of either ‘Is’ if you want a particular product only, or ‘Is Any’ if you want all deals that have any products associated.
Products Column on Deals Summary and Export
From the deals summary page, you can select Products as a Column to be viewed
Once placed as Include, you will see all products a Deal has in the summary. You can select the same when exporting to include Products in your CSV file.
Products on Org Profiles
On each Organization Profile page a Products card (1) will be shown on the left side. Click and drag the Products card to rearrange your view. Any Product attached to any Closed-Won Deal will be listed within the Products card. Underneath each Product will be the name of the Deal where the Product is attached (2). Click the Deal to view the Deal profile page and edit Products as needed.
Segmenting with Product Data
Two sets of criteria are provided to help you segment Prospects that have Products associate with them:
Product (Prospect) = Selects Prospects associated with a Deal that has Products attached to it with the specified criteria.
Product (Organization) = Selects all Prospects within an Organization that has Products associated with it using the specified criteria.
For example, a marketer could easily segment their database to target any Prospect using a Product with a code named PV (ProspectVision). This makes it a snap to run data or communication processes on your database using Product criteria.
Filtering Sales Dashboard by Products
When you are viewing your sales dashboard, you can now select one of your Products as a page filter which will update all the widgets to only include data from Deals that contain that particular Product.