Sending Thresholds

Important Information

Anything greater than these thresholds will impact your account (limits, possible suspension)

Thresholds

Item

Threshold

Bounces

> 8%

Unsubscribes

> 1.4%

Blocks

> 30%

Spam Complaints

> 50 per day

Spam Complaints

> .08% when sending > 1,000 emails

Spam trap hits and unjustified abuse complaints

> 0

Actions to Take to be a Better Sender

  1. /wiki/spaces/CORP/pages/18874565 (/wiki/spaces/CORP/pages/18874411)
  2. Do not use 3rd party lists or role-based emails
  3. Validate your contacts emails
  4. Be aware of your list collection methods