Removing & Unsubscribing Contacts

Take the following steps to permanently remove a contact from the email software:

• Click Content > Emails > Contacts > Remove contacts.

• Select the contact list from which you want to remove contacts. Click Next.

• Define the contacts that you want to remove from the list.
• To enter the contact's email addresses manually, select I want to type the email addresses of contacts into a text box. Enter the addresses in the field that displays.

• To upload a list of email addresses, select I want to upload a file that contains the email addresses of contacts. 

• Enter the filepath of the file you want to use, or click Browse and locate the file.
• Use the For the contacts above field to specify whether you want to delete the contacts permanently, or just mark them as unsubscribed.
• If you want to delete the contacts permanently, select Remove them from my list permanently.
• If you want to mark the contacts as unsubscribed, but keep the contact's details, select Mark them as unsubscribed in my list.
• Click Next.
• A screen displays with a report of the results. You can use this screen to delete more contacts from the list.