To access these settings go to Settings > App Setup > Email

Unsubscribe Options

Read more about these options here. Also see the Unsubscribing Contacts section for additional descriptions. 

Engagement Settings

These settings help suppress bot and email anti-spam filter activity that could skew email analytics. These values can be adjusted as needed and should be tuned to fit the needs of your organization. 

• Suppress auto-clicks for X seconds: Enabling this setting will not record link clicks within the specified time period from servers that automatically click links multiple times in short bursts. Default is off with 4 seconds. 
• After email campaign is sent, ignore opens and clicks for X seconds/minutes/hours: Enabling this setting will ignore all opens and clicks for the selected time period to avoid tracking client-side auto clicks. Default is off with 5 seconds. 
• After an email open, ignore opens that occur within X seconds/minutes/hours: After an email open is recorded, ignore all other opens for the selected time period. Default is on with 1 minute. 
• After an email link click, ignore clicks that occur within X seconds/minutes/hours: After a link is clicked, ignore all other clicks for the selected time period. Default is on with 2 seconds. 

Email List Settings

The settings below allow the user to change the default contact information. 

Open/Click Tracking Settings

These settings apply to Send & Track for Google Chrome.

Disable tracking Opens/Clicks on all browsers when the opener is a Lead Liaison user

This setting applies to Send & Track™ for Google Chrome. If the Prospect who opens the email is already identified/cookied with an email address of a Lead Liaison user for the same account then the email open activity will be ignored if this setting is on.