_Send Email Message

Take the following steps to send an existing email campaign:

  • Click Content > Emails > Send an Email Campaign button

  • Select the contacts to whom you want to send the campaign in the I want to section.
  • To send the campaign to the entire list you select in the Contact list field, select Send an email to all contacts in the selected list(s) below.
  • To perform a search and send the campaign to only the contacts matching the search, select Send an email to contacts who match my search criteria in the selected list(s) below.
  • To send the campaign to the entire list you select in the Segments field, select Send an email to all contacts in the selected segment(s) below.
  • Select the contact list(s) or segment(s) to which you want to send the email campaign. Use the search box below the list to search for contact lists or segments.
  • Click Next.
  • If you opted to perform a search for the contacts to whom you want to send the campaign, the following screen displays.

  • The fields that display in this screen are the same as those in the Contacts > Search contacts screen. See Searching Your Contacts for more information. Click Next.
  • Use this screen to configure your campaign settings. See "Email Campaign Settings" below. 

  • Click Next when you have finished configuring this screen. Alternatively, click Cancel to return to the View email campaigns screen without saving your changes. 

  • A screen displays, showing a report of the email campaign you are about to send. Review the information and click Schedule my Email Campaign to continue. Alternatively, click Cancel to return to the View email campaigns screen without saving your changes.

Email Campaign Settings

Send this email campaign

Select the email campaign that you want to send from the list. Click Preview to see the campaign in a new browser window.

Send from this name

This displays the default "from" name for the contact list you selected. If you want to use a different name, enter the new name in this field.

Send from this email address

This displays the default "from" email account for the contact list you selected. If you want to use a different email account, enter the new address in this field.

Send reply emails to

This displays the default reply email address for this contact list. When a contact replies to your email campaign, this is the address to which the reply is sent. If you want to use a different address, enter the new address in this field.

Send bounced emails to

This displays the default bounced email address for this contact list. This is the address to which undeliverable emails are sent. If you want to use a different address for handling bounced emails, enter the new address in this field.

Send your campaign now?

Select this if you want to send the email campaign immediately.
Deselect this to schedule a date and time to send the email.


Select the date, month and year in the first three lists, and select the hour, minute and AM/PM in the last three lists.

Notify owner about sending?

Select this if you want to send an email to the list owner when a scheduled campaign starts sending, and another when it finishes sending.

My "first name" custom field is

If your email campaign uses a custom field to define a recipient's first name, select it here.
If your email campaign uses a single field to define a recipient's name, select it in this field.
Note: This field displays only when the selected contact list contains custom fields.

My "last name" custom field is

If your email campaign uses a custom field to define a recipient's last name, select it here.
If your email campaign uses a single field to define a recipient's name, leave this field blank.
Note: This field displays only when the selected contact list contains custom fields.

Send your email as multipart?

Select this to send both HTML and text elements of a multipart email campaign to recipients. This allows a recipient's email client to choose the correct display method.
Note: Use this option if you are unsure. Also, use this option if you don't provide your recipients with the ability to choose HTML or text emails.

Track open rates for HTML emails?

Select this to have the email software track the proportion of HTML emails opened by their recipients.

Track links clicked in this email

Select this to have the email software track the proportion of links in this email campaign that are clicked by the recipient (click-through rate).
You can view the results of clicked links in the Email > Statistics > Email campaign statistics.

Yes, track my campaign using Google Analytics

Select this to have the email software use Google Analytics to track your campaign's links.

Enter the name you want Google Analytics to use for this campaign in the Use this campaign name field.
Enter the name you want to use as the source of traffic for this campaign in the Use this source name field.

Embed images as attachments

Select this to embed the images you send in HTML emails, rather than linking to them. This allows recipients to view the email campaign offline, but can increase the email size significantly.