EventGen Reports and Analytics

Registrant Reports
Report	Description and Included Fields	Filters Available Before Exporting
Tickets Report	Attendee Name, Ticket Type, Registration Date/Time, Registration Source, and No. of Times the Badge was Printed, Email and Phone Number links (Mailto: and Tel: links).	Ticket Type: ex. Standard Ticket, VIP Ticket. Source: ex. Mobile App, Import, Directory. Attendance: Filter by Registered (all), Attended, and Absent.
Registrants Report	Any selected field that is recorded on the registrant’s profile.	Any field value: Using the standard Captello prospect filter. Also allows filtering with activity (ex. Marketing Email Open, Form Submission, Being Part of a List).
‘Everything’ Report	A combination of the above 2 reports, exporting ticket information and any selected registrant profiles.	N/A
Dashboard Reports	Clicking a number on the dashboard will show the ticket list of the clicked attendees. This allows exporting registrants by session or addon attendance (by clicking the numbers on sessions/addons). However, the session/addon names are not included in the report.	Ticket Type: ex. Standard Ticket, VIP Ticket. Source: ex. Mobile App, Import, Directory. Attendance: Filter by Registered (all), Attended, and Absent.
Registration Forms Reports	Any data entered on the event’s registration form. Also gives the option to export prospect fields (any data on the registrant profiles).	Clicking the prospect number allows filtering with any prospect field.
(Custom) Check-ins Report	Custom-built by the engineering team. Mainly includes registrants' names and emails and activity log (ex. Event Check-in, Session Check-in, date/time stamp). Each activity is in a row including registrant information and session name.	Custom.
Fulfillment Action Prospect Report	When a fulfillment action is taken from the event (based on registration, event check-in, session check-in, etc..) a list of prospects can be exported from the history log of each fulfillment action. The report can include any fields from registrant profiles.	Any field value: Using the standard Captello prospect filter. Also allows filtering with activity (ex. Marketing Email Open, Form Submission, Being Part of a List).
Order Reports
Report	Description and Included Fields	Filters Available Before Exporting
Summarized Order Report	Order No., Event Name, Discount Code, Subtotal, Fees, Discount Total, Tickets (no. of tickets purchased in the order), Items (no. of items in the order), Registration Source (ex. Directory, Mobile App, Import), System User (the user who registered the attendee on the mobile app), Directory User (in case of directory registration.), Date	Event, allowing exporting data for all events at once. Date Range
Itemized Order Report	Registrant names and emails and every single item is on a separate row (even items purchased in the same order). Item type, item name, and item price are included for each row.	Event, allowing exporting data for all events at once. Date Range
Payment Reports
Report	Description and Included Fields	Filters Available Before Exporting
Payment Log Report	Order no., Status (Success or Failed), Type (Cash or Card), Total, Source (ex. Mobile App), User, Transaction Reference, Card Type (Visa, Mastercard, etc..), Card Last Four Digits, and Failure Reason.	Event, allowing exporting data for all events at once. Date Range
Cash Payments Report	Order no., Status (Success or Failed), Type (Cash or Card), Total, User, and Settlement Status (Settled or Unsettled).	Event, allowing exporting data for all events at once. Date Range Users Settlement Status (Settled, Unsettled and All).

Analytics

Name		Description and Included Data
Organizer Dashboard (Web App)		Included data: Number of all registrants, no. of attended, and no, of absent. Recent registrant profiles: showing clickable names of recent registrants for easy access to the profiles. Registrant status pie chart: showing attended vs absent, each one is clickable to view on a list (with ability to export). Ticket type pie chart. Registration source pie chart. Registration by date: showing the number of registrants on each day. Top ticket types: Tickets sorted by number of registrants. Top activities: Activities sorted by number of registrants. Top add-ons: Add-ons sorted by number of registrants. Top sessions: Sessions sorted by number of registrants.
Mobile App Event Summary Dashboard		This dashboard includes the following: Event Log History: Shows an activity log for registrations, badge printing, and event check-ins & check-outs. Event Statistics: Shows the total number of registrants with a circular progress graph visualizing attended vs total, while showing the number of attendees and the number of absent registrants beside the graph. Ticket Type Statistics, Session Type Statistics, and Activities Statistics: Shows all ticket types, all sessions, and all activities along with the number of total registrants, number of attended, and number of absent registrants for each of them.
Mobile App Registrant History and Current Activity		Access any registrant’s profile and observe their activity log (ex. Registration, Check-ins). Also, view their current activity (ex. If they are checked in into a session) and change it (ex. Check them out of the session, or revoke their access).
Mobile App Registrant List and Filters		Access the list of registrants and use the following filters: All (show all attendees), Absent, In (checked in to the event), and Out (checked out from the event). Each attendee has a status beside their name (with color codes for easier readability).