EventGen supports multiple payment gateways including Stripe and Authorize.net. Follow the instructions below to add your payment gateway.

Gateway Support

The chart below details the support provided by each payment gateway for various use cases.

• Web Registration: registration by attendees using the event directory or event homepage provided by EventGen.

• Mobile App for Self-Service Kiosk Registration: registration by attendees using the mobile app in kiosk mode.

• Admin Registration: registration by staff logging into Captello from a browser.

• Mobile App for Staff: registration by staff using the EventGen mobile app.

Authorize.net

Setup your Connector

Navigate to Setup > Integrations > Connectors > Connect Authorize.net Account

Open

Enter your Authorize.net account information. You’ll be prompted with a modal asking for a Name, API Login ID, Client Key, and Transaction Key from your Authorize.net account. Follow the steps below to obtain this information.

Open

• Name: Choose any name for your Connector. The platform supports more than one Authorize.net connection.

• API Login ID: In Authorize.net navigate to Settings > API Credentials & Keys and copy your API Login ID as shown below.

• Client Key: In Authorize.net navigate to Settings > Manage Public Client Key and copy your Client Key as shown below.

• Transaction Key: navigate to Settings > API Credentials & Keys and select New Transaction Key. If you need to disable the old Transaction Key then check the box at this time. Click Submit. If prompted to verify your identify with a PIN please do so. When prompted with your Transaction Key copy it and paste it into the modal.

If this is a sandbox Authorize.net account then enable the Sandbox switch.

Add your Gateway to your Event

Navigate to the builder settings for your event: Events > Managed > YOUR EVENT > Settings. From the Payment Gateway section choose the new Payment Account you just set up.

Stripe

To connect a stripe account, you need a Public Key and a Secret Key

Obtaining Public and Secret Keys on Stripe

• Navigate to the Developers Dashboard

• Click on API Keys

• Find your keys under Standard Keys.

Publishable Key is the Public Key.

For more information, refer to Stripe’s guide.

Setting Up the Connector

• Navigate to Setup > Integrations > Manage Connectors and scroll down to Stripe

• Click Connect Stripe Account.

• Enter a name, and enter your Stripe public and secret keys, then click Save

• Your connected account will appear on the connector.

You are now ready to receive payments through Stripe!

PayPal

To connect a Paypal account, you need a Name, Client ID, and a Secret Key

Obtaining Name, Client ID, and Secret Keys on Paypal

1. Go to Developer.

2. Click on Apps and credentials.

3. Click on Create App

4. Choose a Name or App Name.

5. Copy the Name, Client ID, and Secret Key.

Setting Up the Connector

• Navigate to Setup > Integrations > Connectors.

• Scroll down to the Paypal section, click on Connect PayPal Account

• Fill in the account’s Name, Client ID, and Client Secret.

• If you are connecting a Sandbox account, make sure to turn the Sandbox toggle on.

• Your connected account will appear on the connector.
  
  

Add your Gateway to your Event

From Event Designer > Settings > Payment Gateway> Payment Account > PayPal, and choose the connected PayPal account.

Once the Payment Gateway is set to PayPal, the directory registrant will be able to check out using their PayPal accounts.

As a security measure, a notification message will be displayed once the registrant opens another tab while adding their PayPal account information or minimizing the pop-up for PayPal payment.

They can either close the message and start the payment process again by clicking on the PayPal button or they can proceed with filling out their PayPal account information by clicking Click to Continue.