Purchase Credits

What are Purchase Credits?

Lead Liaison uses purchase credits as a payment method for certain services. You need Purchase Credits in your account for

  • Handwritten letters
  • Postcards
  • Advanced Email Tests
  • Extra Social Media Appends beyond your free quota
  • Extra Smart Matches beyond your free quota
  • Premium Audio Transcription
  • Business Card Transcription
  • ZoomInfo™ People Search Lookups


You do not need to buy Purchase Credits in advance for Transcription services, but you must have a card on file to pay monthly invoices. 

Identifying How Many Purchase Credits you Have

To determine how many Purchase Credits you have do the following:

You must have administrative rights to view your Purchase Credits. Contact your company's Lead Liaison Administrator if you need this information.

  1. Login to Lead Liaison.
  2. Click Settings > Account > Status.
  3. Locate the Purchase Credits field.

Adding a Credit Card

To buy Purchase Credits, you will need to add a credit card to your account. To add a credit card,

  • Navigate to Settings > Account > Billing. 
  • Under Payment Information, click Add Credit Card.
  • Fill in your billing information.
  • Click Save.

Editing Your Cards

You can update your card information after adding the card. To edit your card information,

  • Navigate to Settings > Account > Billing
  • Under Payment Information, click Edit Card.
  • Update your billing information.
  • Click Save.

If you wish to remove the card without replacing it, contact accounting@leadliaison.com. 

Buying Purchase Credits

Once you've added a credit card, you can buy purchase credits. To buy purchase credits,

  • Navigate to Settings > Account > Billing
  • Under Purchase Credits, click Buy.
  • Enter the number of credits you would like to buy.
  • Click Purchase

One Purchase Credit is equal to $1USD. You can add Purchase Credits in increments of .01 with a minimum of 1 Purchase Credit.

Reviewing Purchase Credits

You can review your Purchase Credit transactions to see when credits are added and used. To review Purchase Credits,

  • Navigate to Settings > Account > Billing
  • Under Purchase Credits, click Manage.
  • Optionally update the time frame of the report.

Use the search icon in the top-left of the screen to search by transaction type, process type, or user.