Requirements for Getting Started

• Power adapter and cord

• Mobile phone with Zebra Printer Setup App installed

• USB cord (if setting up without phone)

• Thermal label roll

• Ribbon (if your printer is a Thermal Transfer model)

Follow these directions to connect your printer to the EventGen mobile app for easy badge printing:

• Step 1: Download and Install Zebra Printer Setup App

• Step 2: Enable Bluetooth and WiFi on Your Phone

• Step 3: Discover Printers on the App

• Step 4: Activate Bluetooth Pairing on the Printer

• Step 5: Pair Printer to Your Device

• Step 6: Go to Connectivity Settings

• Step 7: Set Up the WiFi Connection (DHCP)

• Step 8: Print Network Configuration

• Step 9: Set Up Permanent WiFi Connection

Step 1: Download and Install Zebra Printer Setup App

• For iPhone: App Store Link

• For Android: Google Play Link

Step 2: Enable Bluetooth and WiFi on Your Phone

Go to your phone’s settings and turn on Bluetooth and WiFi.

Step 3: Discover Printers on the App

Open the Zebra Printer Setup App and go to the ‘Discover Printer’ tab.

Open

Step 4: Activate Bluetooth Pairing on the Printer

• Plug in the printer and turn it on by pressing the power button.

• Hold the middle button on the panel for 7 seconds until the middle-status icon flashes green.

Open

Step 5: Pair Printer to Your Device

Refresh the ‘Discover Printer’ tab in the app and select your printer (identified by its serial number).

Match the Serial Number found on the bottom of the printer to the available Bluetooth devices.

Step 6: Go to Connectivity Settings

After pairing, go to ‘Connectivity Settings’ in the app and select ‘Wireless’ to set up the WiFi connection for your printer.

Step 7: Set Up the WiFi Connection (DHCP)

1. Change the IP Addressing Protocol to DHCP. Renaming the Hostname to something easy to remember like ‘ZD421 WIFI’ is optional.

2. Enter your WiFi Network Name (ESSID) and select ‘WPA PSK’ for Security Mode.

3. ESSID: Fill out your Wifi’s Network Name. This is the same network name that your device or work computer is connected to. Security Mode: Select ‘WPA PSK’. This setting will just allow you to type in your WiFi Password at a later step to connect your printer. Wireless Band: Select ‘All’. Country: Select ‘Australia/NZ’ or the country from which you are operating. Channel List: Leave blank.

    

4. Enter your WiFi Password, press ‘Apply’, and then ‘Restart’.

Step 8: Print Network Configuration

To find out what IP Address the DHCP connection has assigned to our printer we can print a ‘Network Configuration’.

1. Hold down the middle and right buttons on the printer for 3 seconds to print the ‘Network Configuration’.

2. From the top of the labels printed, you should see the title ‘Network Configuration’, find 3 key pieces of information about the printer's wireless settings needed to set up the Permanent WiFi Connection. These are the IP Address, Subnet, and Gateway.

Step 9: Set Up Permanent WiFi Connection

1. Refresh the ‘Discover Printer’ tab in the app. You will now see the printer available to be connected by both Bluetooth and WiFi.

2. Select the printer that is available for a WiFi connection.

3. Change the IP Addressing Protocol to Permanent and enter the IP Address, Subnet, and Gateway mentioned in Step 8.

   If these are already filled out, check that they match the Network Configuration numbers from Step 8. If not then manually enter the 12-digit code that you printed in Step 8. Your code should look something like the following (X’s are replaced with your results):

4. Follow the previous steps Step 7 part 2 and Step 7part 4 part to complete the setup.

Once the printer has restarted (through your phone prompt) the printer has been successfully set up on your network and can be operated from your phone.