Filter Criteria (CRM)

Filter Criteria (CRM)

Overview

CRM Filter Criteria is used to select Prospects who match specific Salesforce.com attributes, such as queues and campaigns. 

Filters

Salesforce.com Queues

  • Description = Selects people in a Salesforce.com queue. 

  • Example = Select anyone in a specific queue. 

  • Operators:

    • is (when the name of the queue equals a certain value)

    • is not (when the name of the queue is not equal to a certain value)

    • is any (any queue)

    • is any but not (is any queue but not a certain one)

    • is empty (not sent to a queue)

  • Screenshot:

Member of SFDC Campaign

  • Description = Selects people in a Salesforce.com campaign. 

  • Example = Select people in the Salesforce.com campaign named Test Campaign. 

  • Operators:

    • is (when the name of the Salesforce.com Campaign equals a certain value)

    • is not (when the name of the Salesforce.com Campaign is not equal to a certain value)

    • is any (any Salesforce.com Campaign)

    • is any but not (is any Salesforce.com Campaign but not a certain one)

    • is empty (not sent to a Salesforce.com Campaign)

  • Screenshot:

SFDC Campaign Status

  • Description = Matches anyone with a specific Salesforce.com Campaign status. Combine it with Member of SFDC Campaign.

  • Example = Select everyone who is in the Test Campaign with a status of Responded. 

  • Screenshot:

  

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