Filter Criteria (CRM)
Overview
CRM Filter Criteria is used to select Prospects who match specific Salesforce.com attributes, such as queues and campaigns.
Filters
Salesforce.com Queues
Description = Selects people in a Salesforce.com queue.
Example = Select anyone in a specific queue.
Operators:
is (when the name of the queue equals a certain value)
is not (when the name of the queue is not equal to a certain value)
is any (any queue)
is any but not (is any queue but not a certain one)
is empty (not sent to a queue)
Screenshot:
Member of SFDC Campaign
Description = Selects people in a Salesforce.com campaign.
Example = Select people in the Salesforce.com campaign named Test Campaign.
Operators:
is (when the name of the Salesforce.com Campaign equals a certain value)
is not (when the name of the Salesforce.com Campaign is not equal to a certain value)
is any (any Salesforce.com Campaign)
is any but not (is any Salesforce.com Campaign but not a certain one)
is empty (not sent to a Salesforce.com Campaign)
Screenshot:
SFDC Campaign Status
Description = Matches anyone with a specific Salesforce.com Campaign status. Combine it with Member of SFDC Campaign.
Example = Select everyone who is in the Test Campaign with a status of Responded.
Screenshot: