Protecting Personally Identifiable Information (PII)

For organizers/exhibitors that expect a higher level of privacy, Captello offers additional protection of personally identifiable information (PII). Captello’s PII protection is a badge scanning feature that can be implemented at Exhibitor Portal events to protect the privacy of attendees. It is used to hide email addresses of attendees on the Captello mobile app. Once an attendee’s information has been scanned, the email address will be hidden, and can only be revealed if the attendee gives it out to the app user.

When PII is enabled, scanned attendees will have their emails encrypted as shown.

Open

Open

Once the attendee gives out their email address, tapping the email address will give you the option to
reveal it.

Once the correct email is entered, it will start showing on the app, including on the successful
submissions list.

Captured email addresses are only hidden on the mobile app, but they will be visible on the portal web app and exports.