_Email Best Practices

_Email Best Practices

  • Send your initial lists to clean lists (people you know well who won't hit the spam button)

  • Use lead nurturing to send relevant content based on roles, actions and interests

  • Only send to old database contacts once you develop a good reputation

  • Consider using a different but related domain for sending emails

  • Setup SenderID and SPF

  • Setup postmaster@ and abuse@ email addresses

  • Avoid buying, renting or borrowing lists from 3rd parties

  • Check the integrity of your contact lists before and after an upload

  • Create great marketing content

  • Segment your marketing content into smaller chunks vs. sending "clusters"

  • Get people's permission before adding them to an email marketing track

  • Embed a "Safely Unsubscribe" and "Privacy Policy" link at the bottom of your messages

  • Do not be too aggressive with your email communications especially at first (think dating)

  • Use auto-responders that cross promote

  • Use an active email address as your reply-to email address

  • Make the unsubscribe process easier than the subscribe process

  • Use your colors and logo in your content so your recipients recognize you

  • Don't include too many images (<=4) in your messages

  • Keep your messages small (< 37K Bytes)

  • Follow CAN-SPAM Act requirements

  

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