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Important Information

Anything greater than these thresholds will impact your account (limits, possible suspension)

Thresholds

Item

Threshold

Bounces

> 8%

Unsubscribes

> 1.4%

Blocks

> 30%

Spam Complaints

> 50 per day

Spam Complaints

> .08% when sending > 1,000 emails

Spam trap hits and unjustified abuse complaints

> 0

Actions to Take to be a Better Sender

  1. Have a confirmed opt-in procedure (email newsletter example)
  2. Do not use 3rd party lists or role-based emails
  3. Clean your contacts (email validation services)
    1. TowerData
    2. LeadSpend
    3. BriteVerify
  4. Be aware of your list collection methods
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