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Tracked content is hosted on our servers. The content we host includes:
- pages URLs (www2.mydomain.com/mylandingpage). Landing pages are covered here in more detail.
- Trackable Content (www2.mydomain.com/content/mycontent). Trackable content is covered here in more detail.
- forms. When a form is embedded, it uses the your vanity URL as the endpoint name. Web forms are covered here.
- Tracking URLs. When creating a unique URL for any link. Tracking URLs are covered here in more detail.
- Google Ads. Use your Vanity URL in your
- Ad tracking template. More details on your Tracking Template can be found here.
- URLs in 1:1 trackable emails when using Send & Track for Google Chrome™. This plugin encodes links using the your vanity URL.
By default, content is hosted on the domain ll-hosts.com. This domain is secured with SSL encryption, so your content is protected with industry-standard security. Links to your content will appear as https://yourdomain.ll-hosts.com/contentname.
Custom Vanity URLs
If you prefer to use your domain instead of our default domain, you can set up a Vanity URL. First you will need to set up an SSL certificate for your domain. You can learn more about setting up SSL here. Once support has confirmed your SSL certificate is installed, follow the directions below.
The Domain Names section helps you configure one or more subdomains for your company's domain name that point to Lead Liaison's server(s). The resulting Vanity Domain can be used to create the aforementioned content.
You're done! The process could take up to 48 hours to complete. Check to see if your changes have finished transferring by typing subdomain.yourdomain.com into your browser window and see if the right content comes up. If it's been longer than 48 hours and you still aren't seeing your content contact Lead Liaison Support.
Verify and Test
Go to What's My DNS and enter in your domain, like below. Look for all green checks.
Internal DNS Issues
If you experience issues accessing your Vanity URL from within your organization's premise, then there could be a separate internal DNS in addition to the public DNS where the DNS updates need to be made on your internal DNS as well. For example, if you're able to access/download Trackable Content outside your network but unable to do so inside your network, then it's likely an internal routing issue from the location you're making the request from. Ask IT to make the same CNAME changes they did on your public DNS to your internal DNS. You can test this by tracing the network request to your Trackable Content or Vanity URL. Users may have to run ipconfig/flushdns or reboot to clear their DNS caches.
Changing Vanity URLs
If your domain name changes (one.com to two.com) you can easily update your Vanity URL with the new domain. Follow the instructions above to create a CNAME on the DNS for your new domain, then return to Lead Liaison and do the following: