| Table of Contents |
|---|
...
You can view all gift card activity under Setup > App Setup > Gift Cards. From here you can narrow down transactions by date and export or print.
Under the Status column, you can see if a Gift Card has failed sending. This may happen for a variety of reasons, including incorrect phone numbers.
Under the Source column you can see what caused the Gift Card to be sent, be it a Fulfillment action, Automation, or Manual send from someone's profile.
Creating a Gift Card Email
...
- Send Using – select how to deliver the gift card.
- Mobile Phone – with SMS or Both selected, select which phone field to use.
- SMS Message – compose the message for your text message. DO NOT delete the Personalization Fields included in the default message.
- Insert Field – add additional Personalization Fields to your SMS message.
- Email Campaign – with Email or Both selected, select which email to send with your gift card template.
- Custom Email Message – Gift card email templates support displaying a custom message, such as "Congratulations, Here is your Starbucks Reward Card" which will merge into the gift card section of your email. You can use the merge field '{{sent_giftcard.custom_message|raw}}' to display this message.
| Info |
|---|
Merge tokens will not work recursively. So you can not use something like 'Here is your Gift Card %%FirstName%%' as your Custom Email Message. |
...