Overview
The ‘Cash Payments’ tab displays information about payments made for all events. This includes payments processed either through the directory or via the mobile app, each of which is assigned a unique number.
To access cash payment logs, navigate to ‘Setup > Events > Managed > Cash Payments'
All Events
Displays all the cash payments purchased from all events. By clicking on the dropdown, a specific event can be chosen.
All Users
Displays the purchases made by all users. By clicking on the dropdown, purchases made by a specific user can be displayed.
Event
Denotes the name of the event from which the order was generated.
Order #
Refers to the unique number or ID assigned to each individual order.
By hovering over the row containing a specific order, the option to Copy will appear, allowing the order number to be copied.
Status
Shows whether each payment was successful or not.
Total
Displays the total amount due after applying the discount.
Staff User
Displays the username of the person who received the cash payment.
Payment Datetime
Denotes the date and time when the payment was processed.
Settled
Indicates if the payment has been made.
Cash Payment Receipt
Once the cash payment is complete, the registrant receives an email with the receipt including the price, order number, ticket types, and their prices. Below are two examples of the payment receipt that the registrant receives.
Stripe Payment Receipt Example
Authorize.net Payment Receipt Example
NOTE: If the payment gateway is Stripe, a PDF copy of the receipt will be attached to the email.
Exporting and Printing Payment Logs
To export the logs, click on the drop-down menu on the top right of the screen, then click Export.
To print the the logs, click on the drop-down menu on the top right of the screen, then click Print.
