Overview
Captello's native integration with Bizzabo enhances event engagement for both online and hybrid events. You can embed Captello's Engagement Zones throughout an entire event or within specific sessions.
Connecting your Bizzabo Account
Navigate to Setup > Integrations > Connectors and enter your Bizzabo Account ID provided by Bizzabo.
Your Bizzabo Account ID appears in the URL when you are logged in to your Bizzabo account.
Once connected, you are ready to add Activities to your Bizzabo event!
Adding Engagement Across Your Event
This feature must be enabled by your Bizzabo representative before you’re able to view it in the Bizzabo platform.
Go to your Bizzabo event by clicking on its name.
Navigate to Event Experience > Gamification.
Enable Captello Gamification OR Captello Gamification (Europe)
Only enable Europe if your captello account is on the Europe instance. You’ll know you’re on the Europe instance if you can login from eu.captello.com or if you choose Europe in the Captello app.
Click on Go to Captello.
Choose a Zone from the dropdown menu.
The chosen Zone will be accessible at the event level. For more information about Zones, see Zones.
Optional: Click on the Sync button to sync your Bizzabo Sessions with Captello. Toggle the switch to sync registrants. Syncing may take up to one (1) hour.
Inside the event, attendees will be able to see event-wide activations by clicking the Rewards button in the menu as shown below.
Adding Engagement in Your Sessions
The following steps can be followed while both creating and editing sessions.
Navigate to Event Contents > Sessions
Navigate to a session.
Click on the Virtual tab and enable the virtual session option.
Navigate to the Engagement tab and enable Captello Engagement OR Captello Engagement (Europe).
Only enable Europe if your captello account is on the Europe instance. You’ll know you’re on the Europe instance if you can login from eu.captello.com or if you choose Europe in the Captello app.
Click on Go to Captello.
Choose a Zone for the Session.
When an attendee joins a Session, they will be able to find Captello Activities under Session Interactions.
Congratulations on taking the first steps toward driving more engagement at your events with Bizzabo and Captello!
