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Overview
Lead Liaison allows Admins to setup Teams across their organization. Each user can be part of multiple teams. If a user is part of multiple Teams then the rights/permissions for each Team is inherited. For example, if permissions for feature X is off in Team A but on in Team B and the user is part of both Team A and Team B then the user will have access to feature X since it was on in Team B.
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To add a Team do the following:
- Navigate to 'Administration' > 'Teams'
- Click on the 'Add Team' tab toward the top of the page
- Enter the name of the new team.
- The new team is now visible under the 'Manage Teams' tab.
Deleting Teams
To delete a Team do the following:
- Navigate to 'Administration' > 'Teams'
- Check the box under the 'Remove' column for each Team you want to delete
- Click the 'Remove Selected' link above the table to remove the selected Teams
Editing Teams
To edit a Team name do the following:
- Navigate to 'Administration' > 'Teams'
- Click on 'Edit' next to the name of the Team you want to change the name of
- Enter the new name of the Team
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- and add/change a photo for the Team. See the screen shot below:
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Distributing Leads to Teams
Lead Liaison allows users to distribute leads to Teams in round robin fashion. Higher priority Teams will receive leads first. To change the order of a Teams priority click the up and down arrows under the "Order" column.