...
- Call JavaScript functions from your chat software. Great for proprietary chat systems.
- Lead Liaison adds "listeners" into our backend which works with your existing Lead Liaison tracking code.
In scenario #2, the functions to call will be similar to the ones below:
- ll_jivochat_integration.process_track_chat_invite(‘jivo’);
- ll_jivochat_integration.process_track_chat_decline(‘jivo’);
- ll_jivochat_integration.process_track_chat_start(‘jivo’);
- ll_jivochat_integration.process_track_chat_end(‘jivo’);
- ll_jivochat_integration.process_track_chat_conversion(‘jivo’, contact_info);
If you have chat software you'd like to integrate with Lead Liaison, then contact your Lead Liaison Representative with details.