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Prospects and customers demonstrate interest in your company's solutions by interacting with marketing's digital assets. For example, downloading a white paper, visiting your website, engaging in a chat, signing up for a webinar, watching a video and more. The summary of a lead's digital body language can serve as a measure of how engaged, interested and active your prospect is. Lead scoring mechanisms may not always fit a customer's needs. For example, lead scoring requires thought, organizational alignment and proper configuration. To simplify things, Lead Liaison created an Activity Counter which runs out-of-the-box with no configuration required. By measuring a leads total activities, sales can better prioritize prospecting efforts. Activities are further segmented into Inbound and Outbound Activities, used for reporting purposes. Total Activities is are the sum of all Inbound and Outbound Activities. Total Activities are displayed in your Visitors page.

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Rules for Activity Counter

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Items highlighted in blue are forthcoming and not currently in the product today.

Event

Inbound Activity

Outbound

Activity

Activity

Points

Total Activity Points

Email Open

1

0

1

1

Email Sent

0

1

1

2

Clicked a Link in the "XYZ" Email

1

0

1

3

Responded to Send & Track Email

1

0

1

4

Website Visit (3 pages)

3

0

3

7

Chat Declined

1

0

1

8

Web Form Submission

1

0

1

9

Landing Page Visit

1

0

Social Media Click1

10

Social Media Click
0
Invited to Chat01
Had Chat10
Autoresponder Open10
Autoresponder Sent01
Chat Started
Clicked a Link in Autoresponder10
Video Played1

11

Opportunity Won
0
Watched More Than 75%10
Video Conversion1

12

Site Search: [KEYWORD]
0
Content Download10
Responded to 3P Email1
13
0
Send & Track
Sales Email Sent01
Sales Email Open1

14

File Download: [FILENAME]
0
Clicked a Link in Sales Email10
Donation1

15

Video Watched: [VIDEONAME]
0
Payment10
Custom Activity (Inbound)1
16
0
Custom Activity (Outbound)01