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Select either an Individual, the page, or all results. The system will create new Prospect records for each selected match. If a Prospect already exists with the same email, it will enhance the existing record instead.

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Reviewing Transactions

You can review transactions to see what data has been imported and by which user. To view logs for DataSpring, navigate to Reports > System > Dataspring.

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Refunds

While we make our best effort to ensure accurate data, occasionally a contact may have moved to a new position, or the data may otherwise be unusable. In these rare cases, you can request a refund. From the DataSpring logs, use the dropdown menu on the far right to request a refund.

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The system will prompt you to give request reason. Please include as much information as possible to expedite your request.

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Once you have requested the refund, you can check your refund status in the DataSpring logs. There are three statuses:

• Pending – Lead Liaison is reviewing your request.

• Denied – Lead Liaison has determined the information is valid, or you otherwise do not qualify for a refund.

• Approved – Lead Liaison has confirmed the information is invalid, or you otherwise qualify for a refund.