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Select the document section relevant to you based on your Bizzabo environment. Functionality varies based on version as shown below:
Bizzabo Legacy | Bizzabo New | |
Digital Behavior Tracking | x | |
Syncing Registrants | x | |
Syncing Sessions | x | |
Syncing Events | x | |
Fulfillment Actions (Registration) | x | |
Fulfillment Actions (Event Check-In) | x | |
Fulfillment Actions (Session Check-In) | x | |
Embed Digital Activations | x | x |
Embed Engagement Zones | x | x |
Embed Leaderboards | x | x |
Installation Method | Manual | Marketplace App |
Bizzabo New
Overview
Captello's native integration with Bizzabo enhances event engagement for both online and hybrid events. You can embed Captello's Engagement Zones throughout an entire event or only within specific sessions.
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Choose a Zone from the dropdown menu. The chosen Zone will be accessible at the event level. For more information about Zones, see Zones.
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Optional: Toggle the switch to sync registrants. Syncing registrants is necessary to trigger Fulfillment Actions (see section below) which can be used to measure engagement. Syncing may take up to one (1) hour. Once synced, the system will sync new registrants every 10 minutes.
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Click on the Virtual tab and enable the virtual session option.ble
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Navigate to the Engagement tab and enable Captello Engagement OR Captello Engagement (Europe).
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Only enable Europe if your
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Captello account is on the Europe instance
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(determined by your contract with Captello).
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Click on Go to Captello.
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A message will pop-up, asking you to sync your session.
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On the Manage Events page, Captello lists all Events from your Bizzabo account. You can control which Events sync registration and session data to Captello. To enable syncing, switch on the toggle labeled Sync to the right of the event.
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Once the Event is syncingsynced, Captello will update Registrants every 30 10 minutes.
To manually sync registrants manually, you can click on the dropdown arrow of the event and click
on 'Sync Registrants'.
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To view Registrants, click on the number in the Registrations column.
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Info |
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The installation process for the tracking code is the same whether if you’re installing it on Bizzabo’s website or on a Bizzabo whitelabled domain. |
Requirements | Notes | ||
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Captello Tracking Code | Obtain the tracking code from your Captello representative. You will use the same code across all events. The code will use the following format: <script> document.addEventListener("DOMContentLoaded", function(){ llcustid = XXXXX; } } </script> | ||
Bizzabo's Detect Page Change Code | By default, Bizzabo front loads every page on their platform. The following code will force it to reload pages so our tracking engine can see individual pages.
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To install the Captello tracking code,
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Navigate to Events > Capture.
Use the drop-down menu to the right of the Activation/Leaderboard and select Launch.
Copy the URL.
Insert the URL into the iframe template below.
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Next, you need to embed the iframe into your Bizzabo page. In Bizzabo,
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