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Overview
The ‘Cash PaymentsPayments’ tab displays information about payments made for all events. This includes payments processed either through the directory or via the mobile app, each of which is assigned a unique number.
To access cash payment logs, navigate to ‘Setup > Events > Managed > Cash Payments'
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All Events
Displays all the cash payments purchased from all events. By clicking on the dropdown, a specific event can be chosen.
All Users
Displays the purchases made by all users. By clicking on the dropdown, purchases made by a specific user can be displayed.
Event
Denotes the name of the event from which the order was generated.
Order #
Refers to the unique number or ID assigned to each individual order.
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By hovering over the row containing a specific order, the option to Copy will appear, allowing the order number to be copied. |
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Status
Shows whether each The page can be filtered by the following criteria:
Events: This allows you to select an event form the drop-down
Users: This allows you to filter payments that are made by a specific user.
The page shows the following information for each order:
Event: Shows the event where the payment was taken.
Order #: Shows the order number of the transaction.
Status: Shows whether the payment was successful or not.
Total: Displays the total amount due after applying the discount.
Staff User: Displays the username of the person who received the cash payment.
Payment DatetimeDate/time: Denotes the date and time when the payment was processed.
Settled: Indicates if whether the payment has been madesettled.
To settle a payment, click on its drop-down arrow and click ‘Mark as Settled’.
Copying Order Numbers for Payments
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By hovering over the row containing a specific order, the option to ‘Copy’ will appear, allowing the order number to be copied. |
Cash Payment
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Receipts
Once the cash payment is complete, the registrant receives an email with the receipt including the price, order number, ticket types, and their prices. Below are two examples of the payment receipt that the registrant receives.
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