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If you experience issues accessing your Vanity URL from within your organization's premise, then there could be a separate internal DNS in addition to the public DNS where the DNS updates need to be made on your internal DNS as well. For example, if you're able to access/download Trackable Content outside your network but unable to do so inside your network, then it's likely an internal routing issue from the location you're making the request from. Ask IT to make the same CNAME changes they did on your public DNS to your internal DNS. You can test this by tracing the network request to your Trackable Content or Vanity URL. Users may have to run ipconfig/flushdns or reboot to clear their DNS caches.

Changing Vanity URLs

If your domain name changes (one.com to two.com) you can easily update your Vanity URL with the new domain. Follow the instructions above to create a CNAME on the DNS for your new domain, then return to Lead Liaison and do the following:

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