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We recommend allowing our team to generate a private key and CSR on our server. With this method, you will not have to transmit any sensitive data, such as your own private key. To proceed with this method:
- Follow the instructions here to add a new Vanity URL.
- Contact Lead Liaison Support and let them know you wish to secure your Vanity URL. Depending on your license, Support will let you know if there are any additional fees.
- Wait 1-2 business days for our team to generate the CSR.
- Receive the CSR via email. We will almost always transmit the CSR in a .zip file, and we can password protect the file at your request.
- Send the CSR to your Certificate Authority (CA). The CA provides your SSL Certificate, and the exact method will change from one provider to another. See below for examples.
- Return the signed .crt file and your CA Bundle certificates to Support in a .zip file. If you have password protected the file, please arrange transmitting the password with Support.
- Wait for Support to confirm the setup (typically within 24 hours).
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