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titleHandling Bounces/Spam Complaints

Bounces and spam complaints are sent back to Lead Liaison's endpoint through an HTTP Post (Webhook). Lead Liaison's endpoint post-processes the notification, saves the information into the database and updates your instance appropriately.

 


Change Sending SMTP Service

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Info
titleLead Liaison Endpoint

httphttps://process.leadliaison.com/services/ll-em-events-tracker.php

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  • Login to Mailgun and add the Lead Liaison Endpoint to the " Webhooks For The Current Domain" section on each of the following tabs:
    • Bounces, 
    • Complaints and 
    • Logs

 


Mandrill:

  • Outbound > Subaccounts and create a new Subaccount. Give it a unique name, something like "YourCompany-LL"

  • Settings > Sending Domains and add your mail domain. Make sure SPF and DKIM are configured and validated.

  • Settings > Sending Defaults, make sure the defaults are what you want. We suggest the defaults as shown below.

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  1. Go to account senders: https://portal.smtp.com/account/senders
  2. Add a new sender.
  3. Under the sender "Notification Preferences", check the "Bounces" and "Complaint" checkboxes and set the "HTTP" option to: httphttps://app.leadliaison.com/services/ll-em-events-tracker.php

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