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  • Webhook Name = The name of the Webhook.
  • Description = Description of the Webhook. 
  • URL = URL of the Webhook that Lead Liaison will call. Usually provided by the 3rd party. 
  • Insert Field Area = Used to insert any standard/custom Lead Liaison field into the Webhook URL. Place your cursor in the area in which you'd like to insert the variable and click the "Insert Field" button. 
  • Request Type = The format type of the Webhook sent from Lead Liaison to the receiving service in FORM/URL, JSON or XML format.  
  • Template:
    • In case of a POST request type:
      • request encoding type as FORM/URL and make sure the template is written in this format: param_1=val_1&param_2=val_2
      • request encoding type as JSON and make sure the template is written in JSON format. Note, the JSON post data must be valid. To validate it before writing it as a template use this free tool http://jsonlint.com/.
    • In case of a GET request type: append your parameters in the URL field as a query string like this: http://www.service-example.com/service?param_1=val_1&param_2=val_2, Alternatively, write the URL of the service in the URL field and the parameters in the template field "param_1=val_1&param_2=val_2". Lead Liaison will append the template to the service URL.
  • Request Token Encoding = Encoding format when the Request Type equals Post. Can be FORM/URL or JSON. 
  • Response Type =  The response type from the Webhook back to Lead Liaison (FORM/URL, JSON or XML). 

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