What are Purchase Credits?
Lead Liaison uses purchase credits as a payment method for certain services. You need Purchase Credits in your account for
- Handwritten letters
- Postcards
- Advanced Email Tests
- Extra Social Media Appends beyond your free quota
- Extra Smart Matches beyond your free quota
- Premium Audio Transcription
- Business Card Transcription
You do not need to buy Purchase Credits in advance for Transcription services, but you must have a card on file to pay monthly invoices.
Identifying How Many Purchase Credits you Have
To determine how many Purchase Credits you have do the following:
You must have administrative rights to view your Purchase Credits. Contact your company's Lead Liaison Administrator if you need this information.
- Login to Lead Liaison.
- Click Settings > Account > Status.
- Locate the Purchase Credits field.
Adding a Credit Card
To buy Purchase Credits, you will need to add a credit card to your account. To add a credit card,
- Navigate to Settings > Account > Billing.
- Under Payment Information, click Add Credit Card.
- Fill in your billing information.
- Click Save.
Editing Your Cards
You can update your card information after adding the card. To edit your card information,
- Navigate to Settings > Account > Billing.
- Under Payment Information, click Edit Card.
- Update your billing information.
- Click Save.
If you wish to remove the card without replacing it, contact accounting@leadliaison.com.
Buying Purchase Credits
Once you've added a credit card, you can buy purchase credits. To buy purchase credits,
- Navigate to Settings > Account > Billing.
- Under Purchase Credits, click Buy.
- Enter the number of credits you would like to buy.
- Click Purchase
One Purchase Credit is equal to $1USD. You can add Purchase Credits in increments of .01 with a minimum of 1 Purchase Credit.
Reviewing Purchase Credits
You can review your Purchase Credit transactions to see when credits are added and used. To review Purchase Credits,
- Navigate to Settings > Account > Billing.
- Under Purchase Credits, click Manage.
- Optionally update the time frame of the report.
Use the search icon in the top-left of the screen to search by transaction type, process type, or user.
