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Table of Contents

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Events are the core of Event Lead Management. They include trade shows, conferences, meetups, and any other live event where you could capture lead data. To set up a new Event, navigate to Events > Capture and click New. Select from the following form types:

  • Exhibitor – Used to capture leads at live events or virtual trade shows. Includes all forms of lead capture such as kiosk, badge, and business card.
  • General – Used for different types of use cases such as digital marketing, employee engagement, and more.
  • Sales – Used by sales teams to capture leads from a mobile device while on the go. Forms never expire and are always available.

Note: the options on the New Capture Form menu will change depending on your form type. Set additional options by clicking the Advanced Settings button.

 

  • Name – name of your Event
  • Template – create Event using a Template (see Templates below)
  • Save to – save event to a folder
  • Campaign – add event to Campaign for ROI tracking purposes
  • Description – internal description of event
  • Event Date – start and end date of event used for reporting
  • Archive Date – the last date end users can capture new Prospects in the mobile app
  • Event Owner – user in charge of managing event
  • Event Address – physical location of the event using Google Maps
  • Registration List – attach a List of attendees
  • Labels – custom labels for segmenting reports
  • Event Access – users and groups invited to the event

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Specifying a language ensures we default to that language and only use transcribers certified for that language. Localized transcriptions tend to take longer, around 1-3 business days after the end of the event.

If you need transcription in a new language not already listed, please contact our support team at least one week in advance with the following details so we can make necessary arrangements on our end for the transcription:

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ATS
BadgerScan
Capture Technologies
Community Brands
CompuLEAD
CompuSystems
Conexsys
Convention Data Services
Core-apps
Customer Registration
Cvent
eShow
Experient
Expo Leads
Swoogo
ExpoBadge
IDM
ITN
Leadature
Lead Liaison
Lead Retrieval
MCI
Onsite
Oxford Tech API
Potato Expo
SmartSource
Trade Show Leads (TSL)
vCARD

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The form will launch in a new browser window. Copy the URL of that tab to share a link or embed.


You can set what happens when the form is submitted. Edit There are a few options you can configure for the Web View. To view the options, edit the Event and go to Properties > Web View.

You can set if the Event form should attempt to collect and record someone's location using Collect Location option

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You can also set what happens when the form is submitted.

  • Start over – reloads the form; good for kiosks and terminals.
  • Thank you message – displays text confirming submission.
  • Redirect to a Link – redirects browser window to specified link. 

Field visibility

Every field you have added to the form can be configured for if it is visible on Web view, Mobile view or both

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Duplicates

Lead Liaison normally merges duplicate prospects into one profile. However, lead capture forms can create prospect profiles by name only. If you want to create a new profile for every submission, navigate to the Properties tab in the form builder and select "Create new" under "In case of duplicate names."

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This option allows you to block submissions from domains and emails. When this option is enabled, you can block submission using the following options:

  • Domain List(s) - Pick from a predefined domain list.
  • Enter domain(s) - Manually enter the domains to block e.g. gmail.com, hotmail.com.
  • Enter email(s) - Enter email addresses to block submissions from.

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There are two methods of blocking:

  • Mobile device submissions - When enabled, you can specify a message to show when the submission is blocked. Default is "Form not submitted."
  • Web view submissions - When enabled, system will not accept web view submissions. With this option, you can either show an error message or you can add a redirect URL. If you choose a Redirect to URL then you can also specify whether you'd like to record the submission in the backend. This is controlled by enabling or disabling the "Accept submissions" option.

Note: If Block Submissions is turned ON then you cannot save the event form unless at least one of the above blocking methods is enabled.

Personal Email Addresses

You can block personal email addresses. For example, you may not want to process leads who have a yahoo.com or gmail.com email address. You can also use this function to block specific email domains (a competitor's email domain, for example). To block personal email domains,

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