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- Click your Profile Picture on the top right, then click the small gear on the bottom left to see your personal settings
- Click the 3rd Party link under Step 1 of setup tab
- Click the "Add an account" button for the respective social network and follow the prompts
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- When someone clicks a link in social media Lead Liaison will:
- Record a "Social Media Click" on the person's profile
- Score the event according to your baseline lead scoring rules
- Identify the Prospect's visit to your website and track all other activity
- Keep the person anonymous until they identify themselves
- When someone clicks a link in social media Lead Liaison will not:
- Automatically identify the person
- The link must be a bit.ly link, shortened by Lead Liaison, by using the "Insert" button to insert the hyperlink. If the link is added to the social post and not shortened (http://www.yourdomain.com) a link click will not be scored and the behavior will not be tracked.
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When a prospect interacts with your social media post Lead Liaison can automatically score them. To modify the lead score for this activity simply go to the out of the box lead scoring rules and set the value for Social Post Click as shown here.
Analyzing Messages (Statistics)
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