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Managing Bounces and Opt Outs

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titleDo Not Email Opt Out and Bounced Flags

When a Prospect has the Email Opt Out or Bounced field set to Yes (True) they will never be emailed by Lead Liaison. These fields are two independent fields. Updating one field (manually or automatically) will not update the other. When either of these fields are set to Yes the system adds the Prospect to a Global Suppression list for your account.

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titleEmail Opt Out and Do Not EmailBounce

Checking the Salesforce.com Standard Field called Email Opt Out on a Lead/Contact within Salesforce.com will automatically set theĀ Email Opt Out field in Lead Liaison to Yes. Similarly, setting theĀ Email Opt Out in Lead Liaison to Yes will automatically check the Email Opt Out field in Salesforce.com. This enables sales and marketers to work together in unison to opt prospects out of emails.

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