Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Lead Liaison tried to send email campaign A to Prospect B at 1:00AM.
  2. The system failed to send the email campaign due to connectivity/network issues

  3. The system will try to resend the same email campaign A to prospect B again at 7:00AM [first resend attempt]

  4. If send fails then the system will try to resend the same email campaign A to Prospect B again at 1:00PM [second resend attempt]

  5. If send fails then the system will try to resend the same email campaign A to prospect X again at 7:00PM [third resend attempt]

  6. A fourth and fifth attempt will be made after 6 more and 12 more hours respectively. 
  7. If the fifth attempt fails then the system will not try to resend the same email campaign A again to the prospect B.