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Table of Contents

Installing Send & Track

Follow this step by step guide to install Send & Track.

Info
  • Send & Track is compatible with Windows and Microsoft Outlook 2007, 2010 and 2013 to 2019 (32-bit and 64-bit versions).
  • Send & Track is only compatible with Windows operating systems (they are not compatible with Macs as Outlook for Mac does not support add-ins).
  • Send & Track takes about 5 minutes to install.

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Note

Please make sure Microsoft Outlook is closed during the installation process.

Step 1: Download Send & Track

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  • Locate the zip file file you downloaded and proceed to Step 2

Step 2: Extract Zip File

  1. Go to the location where you downloaded Send & Track
  2. Use your favorite program to unzip Send & TrackOnce unzipped, you'll see two installers

Step 3: Run Installer

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Info
titleSelect 32-bit or 64-bit

Two versions of Send & Track are provided, one for the 32-bit version of Outlook and one for the 64-bit version. Check which version of Outlook you have before choosing which installer to run.

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  • Double click the file unzipped from Step 2
  • If necessary, tell Windows to trust the application.
  • Click "Next" on the welcome screen

 

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  • Leave the default installation folder and settings then click "Next"Choose a destination folder to install the application and click

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  • Click "Next" .
    Info

    It's recommended you keep the default installation folder for Send & Track

  • Enter in your Lead Liaison username and password. This is the same username and password you use to login to Lead Liaison's web application located at https://app.leadliaison.com/login.php
  • Click "Next" to begin installing Send & Track
  • Click "Finish"on the Confirm Installation screen

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  • Once the installation completes, click "Close"

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Step 4: Open Microsoft Outlook

  • When you first open Outlook a Lead Liaison Send & Track box will popup. This box contains instructions on how to use Send & Track. Read the instructions then hit "OK". Also,

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  • notice the "Lead Liaison

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  • " menu item added to Outlook, as shown in the second screenshot below. 

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Tip

Congratulations, Send & Track has been successfully installed!

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