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To set up SSO with Lead Liaison, you'll need to coordinate with our support team.
| Notetip |
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SSO does not apply also applies to the Captello mobile app since the app uses device authentication and not usernames and passwords. |
Process Summary
Below is a summary of the process:
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Once you have SSO setup and validated, you have a handful of options in your account settings. You can get there by clicking the gear in the top right (Setup), Followed by Settings from under the Account section of the Setup Menu.
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Once the Account Settings is open, you should see a grouping for Account which contains many settings for password enforcement, login page setup and general account defaults.
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Allow login form - Like reset password, if you are SSO only you can turn this off so people can not sign in using username/password. It will provide the option for setting up a break glass security group, and like reset password members who need to sign in using login/password and who are part of that security group must sign in from https://app.captello.com
Allow SSO - This should already be turned on if you have finished SSO setup with us, however, if you ever need to turn off the SSO capabilities, you can toggle the link for signing in with SSO off here.
There is a second group for SSO specific options
Enable Single Sign-On - This turns on or off the ability to sign into our system using the configured SSO
Automatically create new users if they do not exist - If this is toggled on, we will automatically create new users in our system if they have passed SSO authentication, but do not have a user existing in our system.
User Type - Lets you specify what type of user the automatic accounts are, the options are standard (website), Exhibitor (an exhibitor portal user), or Capture Portal (a user who can view only transcriptions for translations)
Security Profile - Lets you setup which security profile the automatically created users will have by default.
Authentication Settings for Mobile
From 'Setup > Events > Capture':
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The following settings are available for the mobile app SSO:
Enable sign-in with an Auth Code: Disable this option to prevent users from signing in without SSO.
Enable using the "Forgot Auth Code" option in the mobile app
Enable SSO login to the mobile app.
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