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The Support Portal is a single area where users can watch support videos, submit a support ticket, or view documentation.

What to Provide Support

Your inquiry can be responded to much faster when you provide as many details as possibleWe're able to respond to your inquiry much faster when detailed information is provided.  Please include the following where applicable:

  1. URL of the Prospect
  2. URL or name of the automation
  3. URL of the asset/page
  4. Video demonstrating your question
  5. Screenshots

Creating a Video

There are two ways to create a video that you can send to support. 

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