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Payment Devices: Shows a list of any connected payment devices.
Printers: Shows a list of any connected printers. For more information about printer setup, refer toPrinter Setup.
A printer can be added manually using its IP address through the ‘Add Manually' button. Enter the name (of your choice) and IP address of the printer and then click on ‘Connect’.
To preview the badge before printing by clicking , click on the Badges Preview button. Choose the intended event and ticket. A preview of the badge will be displayed.
Scanners: Shows a list of any connected scanners.
Enable printer cutter: This feature activates the built-in cutter on printers, allowing them to automatically trim badges once they are printed.
Align printing to top left: This feature ensures that all badges are printed from the top left corner, preventing any undesired shifting during printing.
Data fetch mode: Turned off by default.
When turned off:a user will be able to use the app without an internet connection, saving actions and data locally on their device until the internet comes back. It first searches for registrant data locally from synced data, then checks the server if the data is not found, providing faster performance.
When turned on, a user will need an internet connection to use the app. This mode retrieves registrant data exclusively from the server.
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While creating a ticket or editing an existing one from the Event Designer, scroll down to Advanced Settings > Forms, choose Advanced from Form Type, choose the template from the Mobile app registration form dropdown,and then click Save.
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To buy a ticket, just click on the Events below Register for, choose the ticket, and enter the required details to proceed to check-out.
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From here, you can also add a new ticket, edit or delete existing ones from your cart.
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Discount Codes
To display discount codes in the mobile app, navigate to the Settings tab in the Event Designer, then scroll down to Discount code, and tick the box labeled Display in mobile app.
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To ensure security, the cash payment option is only available to users who have the Staff-enabled cash payment option enabled in their Security profile. |
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Source - Shows a log of every action performed during the event, like check-in, check-out, or registration, whether it's from all devices collectively or solely from this particular device.
Ticket Type - Shows records corresponding to the selected ticket type. For example, applying a 'Standard' filter will display only those registrants who have tickets labeled as 'Standard'.
Action - Only shows records related to a specific action. For instance, if filtered by 'Extra Check-in', it will display only those attendees who have checked into the activity or add-on.
Date - Shows records exclusively linked to the chosen date or range of dates.
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Packages
To purchase packages, click on the Extras button, click on the Packages tab, choose the intended package, and add it to the cart for purchase.
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