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In scenario #1, the functions to call will be similar to the ones below:

  • ll_jivochatchat_integration.process_track_chat_invite(‘jivo’);
  • ll_jivochatchat_integration.process_track_chat_decline(‘jivo’);
  • ll_jivochatchat_integration.process_track_chat_start(‘jivo’);
  • ll_jivochatchat_integration.process_track_chat_end(‘jivo’);
  • ll_jivochatchat_integration.process_track_chat_conversion(‘jivo’, contact_info);

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