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Special characters can sometimes cause a problem. The issue is with Microsoft Excel. The workaround is the following:
1)

1. Open your .csv import file in Excel 

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1. Go to File -> Save As -> Unicode Text

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1. Open the exported Unicode Text (*.txt) file with an advanced text editor like Notepad++ (http://notepad-plus-plus.org/download/v6.1.5.html)

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1. Go to Search -> Replace and replace all tabulations with ";" or ","

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1. Go to Encoding -> Convert to UTF-8 without BOM

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1. Go to File -> Save As and type a filename ending with the ".csv" extension

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2. Import the file into Lead Liaison

Alternatively, try a slightly different approach:

1. Open your Excel document containing your list
2. Highlight and copy the range of cells to import
3. Create a blank document With an advanced text editor like Notepad++
4. Paste your list into it
5. Go to Encoding -> Convert to UTF-8 without BOM
6. Go to File -> Save As and type a filename (keep the ".txt" file-type)
7. Import the file into Lead Liaison using "TAB" as the field separator

Forcing Import of Special Characters

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