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United States

Yes, a valid physical postal address is required. A sender of commercial email can include an accurately registered post office box or private mailbox established under United States Postal Service regulations to satisfy the requirement that a commercial email display a valid physical postal address.

Europe

Yes, the same information disclosure requirements apply to business email as to physical business letters. Companies registered or operating in the EU need to state their company details on every electronic business communication sent from their organization. Business email messages sent by a company should include:

  • The full name of the company and its legal form
  • The place of registration of the company
  • The registration number
  • The address of the registered office
  • The VAT number

A valid return address must be always provided.

Canada

Yes, a valid postal address, where the sender can be reached by the recipient, must be provided. When it is not practical to include this information in the body of the message, then a clear and prominent link to a web page containing this information is an acceptable practice.

Additional Links

Email Spam Legislation by Country

United States

15 USC Ch. 103 - The CAN-SPAM Act
http://www.gpo.gov/fdsys/granule/USCODE-2011-title15/USCODE-2011-title15-chap103

16 CFR Part 316 - Definitions and Implementation Under the CAN-SPAM Act; Final Rule
http://www.ftc.gov/policy/federal-register-notices/definitions-and-implementation-under-can-spam-act-16-cfr-part-316

FTC Approves New Rule Provision Under The CAN-SPAM Act
http://www.ftc.gov/opa/2008/05/canspam.shtm

The CAN-SPAM Act on Wikipedia
http://en.wikipedia.org/wiki/CAN-SPAM

Europe

Canada

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