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Table of Contents

Overview

Lead Liaison allows Admins to setup Teams across their organization. Each user can be part of multiple teams. If a user is part of multiple Teams then the rights/permissions for each Team is inherited. For example, if permissions for feature X is off in Team A but on in Team B and the user is part of both Team A and Team B then the user will have access to feature X since it was on in Team B.

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To add a Team do the following:

  • Navigate to 'Administration' > 'Teams
  • Click on the 'Add Team' tab toward the top of the page

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  • Enter the name of the new team. 
  • The new team is now visible under the 'Manage Teams' tab. 

Deleting Teams

To delete a Team do the following:

  • Navigate to 'Administration' > 'Teams
  • Check the box under the 'Remove' column for each Team you want to delete
  • Click the 'Remove Selected' link above the table to remove the selected Teams

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Editing Teams

To edit a Team name do the following:

  • Navigate to 'Administration' > 'Teams
  • Click on 'Edit' next to the name of the Team you want to change the name of
  • Enter the new name of the Team

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  • and add/change a photo for the Team. See the screen shot below:

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Distributing Leads to Teams

Lead Liaison allows users to distribute leads to Teams in round robin fashion. Higher priority Teams will receive leads first. To change the order of a Teams priority click the up and down arrows under the "Order" column.